Webcalls Record
Secure hosted inbound and outbound call recording with no need for additional equipment or sofware.
This is the ideal solution for volume call environments that need to keep a record of calls securely and hassle-free or monitor performance and activity levels of employees.
This solution offers excellent margins for channel partners as well as a brandable, easy to use web interface for retrieving and monitoring calls.
Features include:
- Inbound and outbound recording without additional equipment or software
- Full, partial or selective call recording
- Live and archived playback via web interface and filter and search for archived calls – including searching by user notes
- Includes 1Gb storage/month and can archive via FTP to any storage device
- Barge, whisper and monitor calls to facilitate training and on-going supervision
For more information, please contact us on 0845 456 1116 or download our factsheet here 